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Privacy Policy

We are committed to protecting your personal information and giving you control over how it is used. This policy explains what data we collect, how we use it, and your rights regarding your information.

Information collected: account details, transaction data, support requests, and optional profile information.
How it is used: to operate the service, improve experience, prevent fraud, and comply with legal obligations.
Your choices: you may update your profile, adjust communication preferences, or request data access and deletion.

Terms of Service

These terms govern your use of the Transpay platform. By using our services, you agree to comply with the rules and policies described below.

Account responsibility: you are responsible for keeping your login credentials secure and ensuring your account information is accurate.
Service use: the platform is for lawful business payments, transfers, and escrow services only.
Fees: the platform is free to use, with a $1 per transaction fee applied to each completed payment.
Termination: we may suspend or terminate accounts for fraud, abuse, or violation of these terms.

Cookie Policy

Cookies help us deliver a better experience by remembering preferences and understanding how users interact with our platform.

Essential cookies: required to keep the site secure and working properly.
Performance cookies: used to analyze visitor behavior and improve service performance.
Preference cookies: remember display preferences and user settings.
Opt-out: you can manage cookie settings through your browser, but disabling cookies may affect functionality.

Compliance

Transpay is designed to meet regulatory and industry requirements for secure payments and financial data processing.

AML/KYC: we follow standard anti-money laundering and know-your-customer guidelines for account verification.
Data protection: personal data is handled in accordance with applicable privacy laws.
Audit readiness: our systems are designed to support regulatory review and financial reporting needs.

Security

Security is a core part of our platform. We use modern protections to keep your data and transactions safe.

Encryption: data is encrypted in transit and at rest.
Access controls: only authorized systems and personnel can access sensitive data.
Monitoring: we monitor transactions and system access for suspicious activity.
Updates: our infrastructure receives continuous security updates and vulnerability management.

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